12.02.21 Unfortunately we remain unable to provide a service to the general public. Under the current government restrictions we are not allowed to enter domestic premises unless it is an genuine emergency and the work required is to ensure the ongoing well-being, health and safety of residents.
The definition of “genuine emergency” has proved to be difficult for some customers and we have unfortunately taken the difficult decision to withdraw our service to the general public until further notice. We take the health of both customers and our family seriously and will not “bend the rules”.
We are still offering a limited service to our commercial customers where work does not require us to enter domestic premises and work is being carried out in common areas. This excludes bin store and recycling areas due to the potential health risks from these areas.